GorillaDesk vs ProTakip: The Better Buy for Carpet and Rug Cleaners

ProTakip's team has built software for carpet-cleaning businesses for 22 years. We started before smartphones existed, putting carpet-cleaning software on bank POS terminals so crews could take an order and print a receipt for the customer at the door. Today the same team ships one app for Android, iPhone and the web. This GorillaDesk vs ProTakip comparison is for owners of 1–15 person carpet, rug and cleaning teams deciding which app should run their day. ProTakip is carpet cleaning software and cleaning business software: order, customer and payment tracking for carpet, rug and upholstery cleaning businesses, also used by dry cleaners and home and office cleaning teams.

GorillaDesk is US-built route and scheduling software for recurring field services such as pest control and lawn care, priced per scheduled technician on a month-to-month basis, with texting billed separately.

The decisive difference: GorillaDesk charges for every van on the road and for every text pack, while ProTakip charges one flat fee of $20 a month for unlimited users with SMS and WhatsApp notifications built in, no contract, and the first three months free. All prices, store ratings and review excerpts below are as of September 2026; GorillaDesk figures come from its pricing page and public Google Play and App Store data.

GorillaDesk vs ProTakip at a glance

For a small carpet-cleaning team, ProTakip is the better buy: one flat fee of $20 a month for unlimited users, the same full app on Android, iPhone and web, and a pickup-to-delivery workflow built for rugs. The table shows where GorillaDesk differs, with every figure dated September 2026.

Swipe the table sideways to see both columns →

Try it free for 3 monthsNo card needed. Then $20 a month, unlimited users, no contract.

What GorillaDesk offers

According to GorillaDesk's website (September 2026), you pay only for users assigned to a schedule; office staff, owners and admins who never run a route are free, and devices are unlimited. The product is shaped by pest-control and lawn-care routes, where the same property is visited every month or quarter: advanced invoice frequencies, note and to-do templates, material tracking and triggered automations are in the entry plan. Support is unlimited and data migration is free.

What GorillaDesk really costs in 2026

These are the prices on GorillaDesk's pricing page in September 2026, charged per route or schedule (a technician or crew leader), shown as the yearly cash cost of each one:

• Basic — $49 a month, $588 a year, or $539 paid up front for the year. Invoicing, estimates, work orders, job and customer mapping, basic routing up to 25 stops, Square and Stripe integration, automated emails and SMS, dashboards.
• Pro — $99 a month, $1,188 a year, or $1,089 paid up front. Adds customer portal, online booking, Drive Matrix routing, review generation, e-signatures, device tracking and barcoding, QuickBooks Online sync, GPS device tracking, Zapier, open API and time clocking.
• Growth — $149 a month, $1,788 a year, or $1,639 paid up front. Adds map estimation, sales pipeline, dynamic estimates, custom fields and statuses, and multi-branch support.

Texting is not in the price. It is a separate $5 a month subscription, $60 a year, plus credit packs: $50 for 1,000 texts, $100 for 2,500 and $200 for 8,000. Card payments run through Square or Stripe, so their processing fees apply. Some third-party listings report higher GorillaDesk pricing ($65 / $145 / $245), so check the live page before you budget.

A worked example. An owner with four field staff, each running their own schedule, needs four paid routes; the owner's office login is free. On Pro, which is where GPS tracking and Drive Matrix routing start, that is $396 a month: $4,752 a year, or $4,356 paid up front. That is before the $60 texting subscription and any text credits. Every extra van adds another $1,188.

The same team on ProTakip pays one flat fee of $20 a month ($240 a year) with unlimited users, field staff included, and GPS tracking and route optimisation come with it rather than with a higher tier. No contract, cancel any month, and the first three months cost nothing.

Start your free three months from the ProTakip download page — no card, no contract.

What GorillaDesk users complain about in reviews

The most frequent complaint in GorillaDesk reviews is app stability in the field. Several technicians describe the app closing while they type service notes or upload photos, which means retyping work the customer will see. Some say support advised them to delete and reinstall the app, and one reviewer said they reinstall at least once a week.

"Numerous times a day, multiple days a week, while I'm in the middle of my notes or uploading pictures the app will just shut down." — App Store review

A second theme is the gap between desktop and mobile. One Play reviewer was satisfied with the desktop version but said the app is "nearly unusable if youre selling in the field", with convoluted workflows for creating a customer and assigning a service frequency on the spot. Others report the app saying they are out of the job's vicinity when parked in the driveway, and one Android user reported that an update kept tracking GPS and draining the battery even with location tracking turned off.

"Lost multiple contract signatures, Photo ID's, photos of state reports and multiple important photos we stored on file." — App Store review describing a March–April 2022 data-loss event

Other reviewers mention server restarts during working hours and difficulty reaching a technical person for complex issues. In a sample of recent Play reviews, the developer replied to about 10%.

Why carpet cleaners choose ProTakip

Twenty-two years of carpet cleaning. GorillaDesk was shaped by pest-control and lawn-care routes. ProTakip's team has built software for carpet-cleaning businesses since the bank POS terminal days, and today's app is the third generation of that work, used by carpet, rug and upholstery cleaners in Türkiye and internationally. The workflow is how carpet and rug cleaning software should behave: received, in wash, ready, out for delivery, delivered, with pickup and delivery lists, an all-operations board, square-metre or per-item pricing, price lists, extra services, quotes and recurring jobs.

The same full app on every platform. One codebase for Android, iPhone and the web, with every platform on the same version the same day, in 26 languages. There is no lighter field app with missing screens: whatever the office can do, the driver can do at the door.

Built for the doorstep. At pickup you photograph each item, which settles damage disputes before they start, then print a QR label with its place in the order ("3 / 7") and a receipt on a Bluetooth thermal printer from the phone. The label follows the rug through the plant.

See who is calling on Android before you answer. Caller ID on Android shows a card before the phone rings with the caller's name, address, balance and open orders. It works with the app closed and with no internet connection; office phones use a PC bridge, and companies with a call centre can connect a cloud switchboard.

Customers updated at every stage. Customers get automatic SMS and WhatsApp messages at each stage, with a tracking link to check status, including international customers. A WhatsApp Business inbox sits inside the app. See our guide to customer notifications by WhatsApp.

• Automatic route optimisation for pickups and deliveries, with vehicle GPS tracking.
• Unlimited users on one flat fee, field staff included: no per-van charge, no annual contract, no setup fee. Your data is yours.
• Free migration of your customers and orders by our team.
• Live human support in the in-app chat, backed by an AI assistant and remote screen-share.
• Rated 5.0 on Google Play (37 reviews) and 4.98 on the App Store (46 ratings) as of September 2026; every written review is five stars and we reply to about 96% of Play reviews.

Start free for three months, no card required: download ProTakip and put every van on it.

Head-to-head: the five differences that decide it

ProTakip comes out ahead on each of the five points below for a small carpet-cleaning business; each one ends with what it means for your crew.

GorillaDesk pricing grows with vans, ProTakip stays flat

GorillaDesk keeps office users free, but every scheduled technician is a paid seat and texting is billed separately with credits. ProTakip charges one flat monthly fee whatever the team size, with every feature included. The consequence: adding a seasonal driver or a second van on ProTakip costs nothing extra, so the question "can we afford another login?" never comes up.

A full phone app when you work at the door

Reviewers criticise GorillaDesk's phone app for crashes during notes and photo uploads, while describing the desktop more favourably. ProTakip ships the same app to Android, iPhone and web on the same day, so there is no reduced mobile feature set. The consequence: a driver can create a customer, photograph the rugs, print the label and close the order on the phone, without going back to a desk.

Your orders and photos survive a dead zone on ProTakip

One App Store reviewer describes losing signatures and photos in a 2022 event. On ProTakip, new orders created without signal are stored on the device and synced when you reconnect. The consequence: a dead zone on the route does not cost you an order.

WhatsApp notifications matter outside the US

GorillaDesk includes automated SMS and email; WhatsApp is not verified. ProTakip sends automatic SMS and WhatsApp notifications at every stage, with a tracking link and a WhatsApp Business inbox. The consequence: in the UK, Europe or Australia, where many customers prefer WhatsApp, most "is my rug ready?" calls disappear.

Recurring routes versus pickup and delivery

GorillaDesk is built for a technician visiting the same property on a schedule. Carpet and rug cleaning is a different shape: items leave the house, go through a wash, wait on a shelf and come back. ProTakip tracks each order through those stages with labels, photos and square-metre pricing, and plans the return trips with delivery scheduling and route planning; on-site cleaners are covered by our home cleaning software page. The consequence: your plant runs on software that knows where every rug is.

Why ProTakip is the best GorillaDesk alternative for a small carpet-cleaning business

ProTakip is carpet cleaning software and cleaning business software, and this is why it is the best GorillaDesk alternative for a small cleaning business. We built ProTakip for carpet, rug, upholstery and dry-cleaning businesses with pickups and deliveries. If that is you, ProTakip is the stronger GorillaDesk alternative, and the gap grows with every van you add, because our fee stays the same.

It is the better choice when you want the same full app on Android and iPhone rather than a desktop with a weaker phone app; when you want customers updated automatically by SMS and WhatsApp at every stage; when you need photos, QR labels and printed receipts at the door; when you want to see who is calling before you answer, even without signal; and when a rug's journey through your plant needs to be tracked stage by stage. Our guide on how to choose carpet cleaning software walks through the checklist.

If you are also looking at general field-service apps, our Jobber vs ProTakip and Housecall Pro vs ProTakip comparisons follow the same format, or see all comparisons.

A note from the founder. We built ProTakip for carpet-cleaning owners tired of paying for every new hire and fighting menus made for other trades. No sales pitch: use it free for three months with your whole team, no card needed. If it works for you, it is $20 a month. If it doesn't, you leave, and your data is yours.

Start free for three months, no card required: download ProTakip and run your next week of orders on it — the same full app on Android, iPhone and web, unlimited users, no contract.

Switching from GorillaDesk to ProTakip keeps your customer history

Our team handles the migration for you: send an export of your GorillaDesk customer list and orders, and we import your customers and job history into your ProTakip account at no charge.

Then run both systems side by side for two weeks on real pickups. Because the first three months are free and GorillaDesk is month-to-month, there is no contract to wait out and no double bill worth worrying about. When the crew is comfortable, cancel GorillaDesk. The full process is in our guide to switching carpet cleaning software and migrating data, and our support team is in the app chat throughout.

Frequently asked questions

How much does GorillaDesk cost compared with ProTakip?

As published in September 2026, GorillaDesk charges per scheduled route: Basic $49, Pro $99 and Growth $149 a month ($588, $1,188 and $1,788 a year per route), with admin users free and texting billed separately ($5 a month plus credit packs). Four scheduled technicians on Pro cost $4,752 a year. ProTakip is one flat monthly fee with unlimited users and all features, no contract and the first three months free.

Is GorillaDesk or ProTakip better for carpet and rug cleaning?

For a small carpet or rug cleaning team, ProTakip. First, orders move through received, in wash, ready and delivery stages with square-metre pricing, photos at pickup, QR labels and Bluetooth receipts, while GorillaDesk is built for recurring on-site routes such as pest control. Second, one flat fee covers every van and every user, with automatic SMS and WhatsApp notifications at every stage.

Can I move my data from GorillaDesk to ProTakip?

Yes. The ProTakip team migrates your customer list and orders for you at no charge. Because the first three months are free and GorillaDesk is month-to-month, you can run both apps side by side for two weeks, confirm everything is in place, and then cancel your GorillaDesk plan.

Does GorillaDesk charge for every user?

According to GorillaDesk's website in September 2026, admin and office users who are not assigned to a schedule are free, and devices are unlimited; only users assigned to a route or schedule need a paid seat. ProTakip goes further with one flat fee that covers unlimited users, including every field technician and driver.

Does ProTakip integrate with QuickBooks or take card payments?

As of September 2026 ProTakip has no accounting integration and does not process card payments from end customers. It covers cash register, income and expense tracking, receivables and reports inside the app for every user. Most small carpet cleaners collect at the door, and ProTakip records it without a processor taking a cut of every job. If you need a QuickBooks, Xero, Square, Stripe or other sync, tell us in the in-app chat: we build the connection for your account, and the first three months are free while we do.

GorillaDesk is a trademark of its respective owner. ProTakip is not affiliated with or endorsed by GorillaDesk. Competitor pricing and ratings are as published on the vendor's website or app stores on 27 September 2026 and may change.