Our team has built software for carpet-cleaning businesses for 22 years. We started before smartphones existed, putting carpet-cleaning software on bank POS terminals so crews could take an order and print a receipt for the customer at the door. Today the same team ships ProTakip as one app for Android, iPhone and the web. This FieldEdge vs ProTakip comparison asks what a carpet, rug or upholstery cleaner actually needs. ProTakip is carpet cleaning software and cleaning business software: order, customer and payment tracking for carpet, rug and upholstery cleaning businesses, also used by dry cleaners and home and office cleaning teams.
FieldEdge, part of the Xplor group, is a US platform for HVAC, plumbing and electrical contractors, built around flat-rate pricebooks, service agreements and a central dispatch board, and sold by quote per office user and per technician.
The decisive difference for a small cleaning business is simple: FieldEdge adds a monthly charge for every login plus a setup fee, while ProTakip is one flat fee of $20 a month with unlimited users, no contract and the first three months free. The figures below are as of September 2026, taken from FieldEdge's website, pricing reported for its quote-based plans, and the public Google Play and App Store listings of its field app, including a sample of real user reviews. For ProTakip we state only what is in the product today.
FieldEdge vs ProTakip at a glance
For a small carpet-cleaning team, ProTakip is the better buy: one flat fee of $20 a month for unlimited users, the same full app on Android, iPhone and web, and a pickup-to-delivery workflow built for rugs. The table shows where FieldEdge differs, with every figure dated September 2026.
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| Criterion | FieldEdge | ProTakip |
|---|---|---|
| Designed for | HVAC, plumbing, electrical, locksmith and appliance-repair contractors using flat-rate pricing and service agreements | 1–15 person carpet, rug, upholstery, dry-cleaning and home cleaning businesses run from the phone |
| Platforms (Android / iOS / web) | Office software plus the FieldEdge Mobile 1.0 app on Android and iOS; the newer Mobile 2.0 app is rated 3.5 on the App Store from 35 ratings and has no Google Play score yet | One full app on Android, iPhone and web, same version on the same day — no cut-down mobile version |
| Pricing model | Quote-based, per role: reported at about $100 per office user and $125 per technician per month | $20 a month ($240 a year): flat monthly fee, unlimited users, all features included, cancel any month |
| Free plan or trial | No free plan; demo only | First three months free, no credit card required |
| Contract | Setup fee reported at $500–2,000; contract terms not verified | No annual contract, no setup fee, your data stays yours |
| Google Play rating (Sept 2026) | 1.8 (287 reviews), FieldEdge Mobile 1.0 | 5.0 (37 reviews) |
| App Store rating (Sept 2026) | 1.78 (424 ratings), FieldEdge Mobile 1.0 | 4.98 (46 ratings) |
| Offline use | Not verified; reviewers report sync problems in weak signal | Caller ID fully offline; new orders are queued and sync when signal returns; the rest needs a connection |
| Caller ID | Not verified | On Android: name, balance and open orders on screen before you answer, even with no signal; on the office PC via switchboard or USB caller-ID device; no caller card on iPhone |
| SMS & WhatsApp notifications | Two-way texting and email marketing per its website; WhatsApp not verified | Automatic SMS and WhatsApp at every order stage, plus a customer tracking link |
| Photos, labels & Bluetooth printing | Photo upload in the app (per reviews); labels and printing not verified | Photos at pickup, QR labels and Bluetooth receipts printed at the door |
| Route planning / GPS | GPS tracking and route optimisation per its website | Automatic delivery route optimisation, maps and navigation, vehicle GPS tracking |
| Card payment processing | Built-in card processing and mobile readers per its website | Take cards on your own reader (Square, Stripe, Clover or similar), cash or bank transfer; each payment is recorded by method in the built-in cash register, with no processor taking a cut of every job |
| Accounting integration | QuickBooks sync per its website | Built-in cash register, receivables, income and expense reports, exported to PDF or Excel for your accountant |
| Support model | Onboarding specialist, video knowledge base and an online community on every plan; chat support on Select, email or phone on Premier, a dedicated representative on Elite (per its pricing page) | Live human chat in the app, AI assistant, remote screen share, free data migration |
Try it free for 3 monthsNo card needed. Then $20 a month, unlimited users, no contract.
What FieldEdge offers
According to FieldEdge's website (September 2026), the platform offers flat-rate pricing so every technician quotes the same job the same way, tools to sell and manage service agreements, a centralised dispatch board, GPS tracking with route optimisation, built-in card processing with mobile readers, and QuickBooks sync so the office does not re-enter invoices.
What FieldEdge really costs in 2026
FieldEdge does not publish a price list. You cannot see the price until you book a demo and receive a quote. As reported in September 2026, the typical structure is:
- Office users: about $100 per user per month — $1,200 a year for each office login.
- Technicians: about $125 per technician per month — $1,500 a year for each person in the field.
- Setup / onboarding: a one-time fee reported at $500 to $2,000, paid before you have used the product.
- Free plan: none. Trial: none; demo only. No annual-prepaid price is published.
Every person you add is another line on the bill. A seasonal helper you bring on for the four busy months costs about $500 on those rates; a second office login for the person answering the phone is another $1,200 a year. On the reported rates, a small shop with one office user and three technicians pays roughly $475 a month, or $5,700 a year, before setup.
Worked example: an owner with four field staff. The owner takes the office login at about $100 a month and four technicians add about $500 a month: $600 a month, or $7,200 a year. Add the reported setup fee and the first year comes to roughly $7,700 to $9,200. That is our arithmetic from the reported figures, not a FieldEdge quote; contract length and cancellation terms were not verified, so ask for them in writing during the demo.
On ProTakip the same five-person team pays one flat fee of $20 a month ($240 a year). Every helper, driver and office assistant gets a login at no extra cost, there is no setup fee and no annual contract, you can cancel any month, and the first three months cost nothing. If you are comparing several quote-based platforms, our ServiceTitan vs ProTakip and Successware vs ProTakip comparisons use the same method.
Start your free three months from the ProTakip download page — no card, no contract.
Try ProTakip on your own jobs
Same app on Android, iPhone and the web. No contract, unlimited users, first three months free.
What FieldEdge users complain about: the field app
The mobile app is where FieldEdge reviews turn sharply negative. As of September 2026, FieldEdge Mobile 1.0 is rated 1.8 on Google Play from 287 reviews and 1.78 on the App Store from 424 ratings, which puts it among the lowest-rated apps in the field-service category. In a sample of 170 Google Play reviews, 122 were one star; in a sample of 113 App Store reviews, 82 were one star. The newer FieldEdge Mobile 2.0 is rated 3.5 on the App Store from 35 ratings and shows no score yet on Google Play (September 2026).
Crashes and bugs were the most common theme (63 mentions in our sample), followed by missing features (30), slowness (26) and sync or offline problems (19). Reviewers describe losing work at the moment it matters most:
"The app keeps shutting down and failing. It won't hold signatures when I get people to sign." — Google Play review
"Countless times I have filled out invoices for the office to call and tell me the invoice is blank." — App Store review
"Trying to upload more than 3 pictures at once? … sorry the app crashes." — Google Play review
Several reviewers who moved from ESC, a sister product, say the transition was harder than expected, and a few who came from ServiceTitan say they would go back. In our sample the developer did not reply to any store review (0% reply rate), so technicians reading the listing see complaints with no public response.
Why carpet cleaners choose ProTakip
Twenty-two years of carpet cleaning, not a general tool with a carpet page. We have built software for carpet-cleaning businesses since before smartphones, when our software ran on bank POS terminals so crews could print a receipt at the customer's door. Today's ProTakip is the third generation of that work. Every screen follows the job a carpet cleaner actually runs: a rug leaves the customer's home, goes through received, in wash, ready and out for delivery, and comes back. You price per square metre or per item, and quotes, recurring jobs and an appointments calendar cover repeat cleaning and follow-up visits.
One full app on Android, iPhone and the web. Every platform receives the same version on the same day. There is no cut-down field app and no older app lingering in the store, so the owner on an iPhone, the driver on an Android and the office on a browser all see the same orders. As of September 2026, ProTakip is rated 5.0 on Google Play (37 reviews) and 4.98 on the App Store (46 ratings), and the developer replies to about 96% of Play reviews.
Labels, receipts and photos at the door. At pickup your crew photographs each item, which ends "that stain was not there before" arguments. Each item gets a QR label showing its place in the order ("3 / 7"), and the customer gets a receipt, both printed from the phone on a Bluetooth thermal printer.
Know who is calling on Android before you answer. On Android, a card appears before the phone rings with the customer's name, address, notes, balance and open orders by stage. It works with the app closed and even with no signal, because the customer list is stored on the phone. In the office, Caller ID comes through a USB caller-ID device or a cloud switchboard with a web pop-up. Read more in our guide to Caller ID for carpet cleaning businesses.
Customers stop calling to ask "is my rug ready?" ProTakip sends automatic SMS and WhatsApp messages at every order stage, including to international customers, and each customer gets a tracking link to check status. See our guide to SMS and WhatsApp customer notifications. When delivery day comes, automatic route optimisation orders the stops, and vehicle GPS tracking shows where the van is.
- Unlimited users on one flat fee — no per-technician pricing, no setup fee, no annual contract. Your data is yours.
- Free migration — our team imports your customer lists and orders from your old software.
- Live human support — real people answer in the in-app chat, backed by an AI assistant and remote screen sharing.
- Covered where signal drops — Caller ID works without signal, and new orders created in a basement are queued and synced when the connection returns.
Start free for three months, no credit card required, and run it alongside whatever you use today.
Head-to-head: the five differences that decide it
ProTakip comes out ahead on each of the five points below for a small carpet-cleaning business; each one ends with what it means for your crew.
Pricing model: per seat versus flat
FieldEdge charges per office user and per technician, reported at about $100 and $125 a month, plus a setup fee. ProTakip charges one flat subscription regardless of headcount. With FieldEdge, adding a seasonal helper or giving the office manager a login is a budgeting decision worth $1,200 to $1,500 a year; with ProTakip it costs nothing extra, and nobody is tempted to share one login between three people.
Mobile experience: the app your crew actually uses
FieldEdge Mobile 1.0 is rated 1.8 on Google Play and 1.78 on the App Store as of September 2026, with reviewers reporting crashes, blank invoices and lost signatures. ProTakip is rated 5.0 and 4.98 on the same stores. The field app is where jobs are documented and signed off, and a crash there means a return trip or a lost record.
Setup and commitment
FieldEdge involves a demo, a quote and a reported setup fee of $500 to $2,000; its contract terms were not verified. ProTakip has no setup fee, no annual contract and three free months without a card, and our team handles data migration. You risk no money finding out whether it fits.
Customer notifications and Caller ID
FieldEdge's website lists two-way texting and email marketing. ProTakip sends automatic SMS and WhatsApp messages at every order stage, gives each customer a tracking link, and adds Caller ID on Android that works without signal. Most calls to a carpet cleaner are about order status; ProTakip answers them before the phone rings, and greets the rest by name.
Industry fit: pricebooks versus pickup and delivery
FieldEdge is shaped around HVAC and plumbing: flat-rate pricebooks, maintenance agreements, parts, card readers and QuickBooks. ProTakip is shaped around a job that leaves with you and comes back: pickup, wash, ready, delivery, labels and photos. A rug cleaner on FieldEdge would pay per seat for pricebooks and maintenance agreements they never open, and FieldEdge's website lists neither rug item labels nor WhatsApp order updates, both of which ProTakip includes.
Why ProTakip is the best FieldEdge alternative for a small carpet-cleaning business
ProTakip is carpet cleaning software and cleaning business software, and this is why it is the best FieldEdge alternative for a small cleaning business. If you run a 1–15 person carpet, rug, upholstery, dry-cleaning or home cleaning business, we built ProTakip for you. You get the same full app on Android, iPhone and the web; a pickup-to-delivery pipeline with square-metre pricing; photos at pickup, QR labels and Bluetooth receipts at the door; Caller ID on Android that works without signal; automatic SMS and WhatsApp updates with a tracking link; automatic delivery route optimisation; and live human support in the app.
All of it comes at one flat monthly fee with unlimited users, no setup fee and no annual contract, and the first three months are free. You never pay more because you hired a helper for the busy season, and you never sign a contract to find out whether the app fits. Our guide to choosing carpet cleaning software lists the questions to ask any vendor, and you can compare us with Service Fusion vs ProTakip and Housecall Pro vs ProTakip, or see all comparisons.
A note from the founder. We built ProTakip for carpet-cleaning owners tired of paying for every new hire and fighting menus made for other trades. No sales pitch: use it free for three months with your whole team, no card needed. If it works for you, it is $20 a month. If it doesn't, you leave, and your data is yours.
Start free for three months, no card required: download ProTakip and run your next week of orders on it — the same full app on Android, iPhone and web, unlimited users, no contract.
Switching from FieldEdge to ProTakip without losing data
Export your customer list and job history from FieldEdge while your account is active, and check your agreement for notice periods. Send the export to us: our team imports your customers and orders free of charge. Because the first three months are free with no credit card, you can run both systems side by side for two weeks, move new jobs to ProTakip first and cancel FieldEdge once your team is comfortable. Our switching and data migration guide walks through each step, and the route planning guide covers setting up delivery days. FieldEdge's own site is at fieldedge.com.
Frequently asked questions
How much does FieldEdge cost compared with ProTakip?
FieldEdge does not publish prices; it quotes after a demo. As reported in September 2026, it costs about $100 per office user and about $125 per technician per month, plus a one-time setup fee of roughly $500 to $2,000. That is $1,200 a year for each office login and $1,500 a year for each technician. ProTakip is one flat subscription of $20 a month ($240 a year) with unlimited users, all features included, no setup fee and no annual contract, and the first three months are free, so adding a helper never raises your bill.
Is FieldEdge or ProTakip better for carpet and rug cleaning?
For a small carpet and rug cleaning team, ProTakip is the better choice, for two concrete reasons. First, it was built for that work over 22 years: pickup and delivery lists, square-metre pricing, photos at pickup, and QR labels and receipts printed on a Bluetooth thermal printer at the door. Second, one flat fee covers every person on the team, where FieldEdge charges per office user and per technician. FieldEdge is designed around HVAC, plumbing and electrical contractors who sell flat-rate repairs and maintenance agreements.
Is ProTakip a good FieldEdge alternative for an HVAC contractor?
ProTakip is a carpet, upholstery and cleaning program, not HVAC software, and this comparison is written for cleaning businesses. Where it fits is carpet, rug, upholstery, dry-cleaning and home cleaning businesses: one flat fee, unlimited users, no setup fee, and the first three months free.
What do FieldEdge reviews say about the mobile app?
As of September 2026, the FieldEdge Mobile 1.0 app is rated 1.8 on Google Play from 287 reviews and 1.78 on the App Store from 424 ratings. Reviewers most often report crashes, slowness, sync problems and lost invoice or signature data. In our sample the developer did not reply to reviews. ProTakip is rated 5.0 on Google Play and 4.98 on the App Store, and the developer replies to about 96% of Play reviews.
Can I move my data from FieldEdge to ProTakip?
Yes. Export your customer list and job history from FieldEdge while your account is still active, and check your agreement for any notice period. The ProTakip team migrates customer lists and orders for you at no charge. With three free months and no credit card required, you can run both systems side by side and cancel FieldEdge only when your team is comfortable.
FieldEdge is a trademark of its respective owner. ProTakip is not affiliated with or endorsed by FieldEdge. Competitor pricing and ratings are as published on the vendor's website or app stores on 27 September 2026 and may change.